发布网友 发布时间:2022-04-23 02:27
共3个回答
热心网友 时间:2023-10-11 17:59
Guests at 22:30 to reflect the 24 points and 8:00 after store staff have been with the radio loud noise in the corridor, seriously affecting the rest A reception room attendant B C D Store Manager guests PATR1 (dialogue opened the intercom) The time now at 10:45 B: Room, 507 clean room rate A: 5 minutes after receiving B: Room, 502 room check out. 30 minutes later A: front desk, 502 rooms ready. B: At this point guests in the room received the performance anxiety, speaking too loud outside influence resting B: Speed up the room, 507 A: OK 5 minutes later B:, 502 room checkout A: OK 30minutes later A : 502 the room ready for B: OK ----------------------------------------- -------------------------------------------------- --------------------------- PART2 (Open speaking interlocutors) is now time for the morning 8:15 B: Room, 506 Check out A: 5 minutes after receiving B: Room 509 to a hair dryer, trouble to send about A: I am now cleaning the room, no time, or wait for it? B: Okay. I explained that under the bar B: 506 the room checkout A: ok 5 minutes later B: The guest room, 509 wants a hair drier, please send one immediately A: I am cleaning another room now, could you ask the guests to wait a moment? B: ok. I will tell he to wait. Pleasa fix it as soon as possible. At this time the guests have been in the room started to shout, pick up the phone for determining the complaint GUEST: oh, my god! It is too bad noise, How can I get to sleep? Shit. ------------------------------------------ -------------------------------------------------- ------------------------ PART3 C: this shop is how you do it? Voices so big, just do not let a good rest. 11 o'clock last night soon there are people talking loudly I keep the door today, 8 am to began again. One night last night I did not properly rested. I have to complain about you, your manager do? Too much. What is comfortable sleep? Really funny. B: I'm sorry, really very sorry. We immediately go up Guest pick up the phone C: What is the matter? Where is your mangage? I will complaints to her.I had a too bad sleep in the room last night, it was too noise outside, your employees was always speaking loudy with the interphone from 10:30 until 12:00 last night.And now it is start again. --------------------------- -------------------------------------------------- ----------------------------------------- PART4 B: Manager, 503 guests just complaints We said that we speaking too loud D: speaking loudly? You do not take the headset it? B: I'm sorry. No. D: immediately put on the headset. I get up there in front of Room Attendant PART5 go 5F D: immediately headset belt. Voices tap. Some of the guests is still resting A: good. Now I take D: After the work must take the headset, if found bad, be replaced immediately to find a good PART6 knock on front door 503 D: Hello, room service open D: Hello, I am the manager here. Just that you call the front desk, reflecting the room was very noisy, right? C: is not very noisy. Is the voice of your employees too much dialogue. Fast 11 points last night, and I can clearly hear the sound of your dialogue among the staff. 8 am today, more than they started. Such a big voice, who quarrel there is no way to rest. D: I'm sorry this happen. This is my business card. Because of my care and attention, to bring you the unpleasant. Really sorry. We must strengthen the training. I also hope you can continue to choose our next store, and to improve the presentation of our more valuable advice. C: I am also a member of Jinjiang, that you still good. But yesterday really is a serious impact on the rest. Hear you say how many, think it Tingyou sincerity. You improve it as soon as possible D: Thank you for your generosity. That sorry to disturb. You continue to rest.
热心网友 时间:2023-10-11 17:59
PART 1
The time now 10:45 pm
B: Room, 507 clean room rate.
A: Received.
5 minutes later
B: Rooms, 502 rooms check out.
30minutes later
A: Front, 502 rooms ready.
B: Ok.
At this point the performance of the guests in the room restless, loud speaking outside influence breaks.
PART 2
The time now 8:15 am
B: Room, 506 check-out.
A: receive.
5 minutes later
B: Room 509 to a hair dryer, trouble to send about.
A: I am now cleaning the room, no time, or wait for it?
B: Okay. I explained that under the right.
At this time the guests have been in the room started to shout, pick up the phone for determining the complaint
PART 3
C: This shop is how you do it? Voices so big, just do not let a good rest. 11 o'clock last night soon there are people talking loudly I keep the door today, 8 am to began again. One night last night I did not properly rested. I have to complain about you, your manager do? Too much. What is comfortable sleep? Really funny.
B: I'm sorry, really very sorry. We immediately go up.
PART 4
B: manager, just 503 complaints from our customers that we speaking too loud
D: speaking loudly? You do not take the headset it?
B: I'm sorry. No.
D: immediately put on the headset. I go up.
PART 5
Room attendants walked in front of 5F
D: immediately put on the headset. Voices tap. Some of the guests is still closed.
A: well. Now I take.
D: the future must take the headset to work, if found bad, be replaced immediately to find a good reception.
PART 6
Knock on the door 503
D: Hello, room service.Open
D: Hello, I am the manager here. Just that you call the front desk, reflecting the room was very noisy, right?
C: Not noisy. Is the voice of your employees too much dialogue. Fast 11 points last night, and I can clearly hear the sound of your dialogue among the staff. 8 am today, more than they started. Such a great voice, there is no way to break people quarrel.
D: I'm sorry this happen. This is my business card. Because of my care and attention, to bring you the unpleasant. Really sorry. We must strengthen the training. I also hope you can continue to choose our next store, and to improve the presentation of our more valuable advice.
C: I am also a member of Jinjiang, that you still good. But yesterday really is a serious impact on the rest. Hear you say how many, think it Tingyou sincerity. You improve it as soon as possible.
D: Thank you for your generosity. That sorry to disturb. You continue to rest.
热心网友 时间:2023-10-11 18:00
B;Make Guest room 507 clean. speed
其他差不多..
我英语也不好
你这个...感觉有点麻烦